Welcome to the center for Zero Hash's health. Listed below are the various institutional-grade components, applications, and services that keep Zero Hash operational.
PROD - REST API
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Operational
90 days ago
99.99
% uptime
Today
PROD - /index
Operational
90 days ago
100.0
% uptime
Today
PROD - /trades
Operational
90 days ago
100.0
% uptime
Today
PROD - /positions
Operational
90 days ago
100.0
% uptime
Today
PROD - /accounts
Operational
90 days ago
100.0
% uptime
Today
PROD - /deposits
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Operational
90 days ago
100.0
% uptime
Today
PROD - /withdrawals
?
Operational
90 days ago
99.93
% uptime
Today
PROD - /transfers
?
Operational
90 days ago
100.0
% uptime
Today
PROD - /participants
Operational
90 days ago
100.0
% uptime
Today
PROD - /liquidity
Operational
90 days ago
100.0
% uptime
Today
PROD - /payments
?
Operational
90 days ago
100.0
% uptime
Today
PROD - /rewards
?
Operational
90 days ago
100.0
% uptime
Today
PROD - /awards
?
Operational
90 days ago
100.0
% uptime
Today
PROD - /convert_withdraw
Operational
90 days ago
99.93
% uptime
Today
PROD - Websocket API
Operational
90 days ago
100.0
% uptime
Today
PROD - Balances Socket Feed
Operational
90 days ago
100.0
% uptime
Today
PROD - Prices Socket Feed
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Operational
90 days ago
100.0
% uptime
Today
PROD - FIX API
Operational
90 days ago
100.0
% uptime
Today
PROD - FIX STP Gateways
?
Operational
90 days ago
100.0
% uptime
Today
PROD - Deposits & Withdrawals
?
Operational
90 days ago
99.99
% uptime
Today
PROD - Digital Asset Deposits
?
Operational
90 days ago
100.0
% uptime
Today
PROD - Digital Asset Withdrawals
?
Operational
90 days ago
99.96
% uptime
Today
PROD - Fiat Deposits
Operational
90 days ago
100.0
% uptime
Today
PROD - Fiat Withdrawals
Operational
90 days ago
100.0
% uptime
Today
PROD - Web Applications
?
Operational
90 days ago
100.0
% uptime
Today
PROD - Portal
?
Operational
90 days ago
100.0
% uptime
Today
PROD - Reporting
?
Operational
90 days ago
100.0
% uptime
Today
Website
?
Operational
90 days ago
100.0
% uptime
Today
Auth0 Multi Factor Authentication
?
Operational
Production Gateway
?
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB FIX Order Placement
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB FIX Market Data
Operational
90 days ago
100.0
% uptime
Today
PROD - Market Data
Operational
90 days ago
100.0
% uptime
Today
PROD - /market_data/ohlcv
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We have seen improvement in the Solana network and transactions are now processing as expected.
Mar 18, 10:58 CDT
Monitoring -
We have implemented a fix and have seen improvement for withdrawals on the Solana network. We will continue to monitor the situation and will post a final update once the incident is resolved.
Mar 14, 13:22 CDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 12, 09:45 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 11, 23:26 CDT
Investigating -
Our team is aware of intermittent delays in processing withdrawals on the Solana network. We are actively investigating the root cause and will share updates as soon as we can.
Mar 11, 11:05 CDT
Resolved -
This incident has been resolved.
Mar 15, 18:22 CDT
Identified -
Our MPC technology provider is investigating an issue with processing withdrawals on Ethereum and ERC-20 networks. Our team is aware of the issue and are actively monitoring the situation. Withdrawals will be re-sent on-chain automatically following issue resolution.
Mar 15, 17:04 CDT
Completed -
The scheduled maintenance has been completed.
Mar 4, 21:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:00 CST
Scheduled -
Zero Hash will undergo maintenance on March 5th at 01:00AM UTC to upgrade our internal systems. The estimated duration of this maintenance window is 2 hours. Services in our PROD environment will remain operational during this time, however you may experience intermittent disruptions such as delays or intermittent errors for brief periods that can last a few minutes.
Feb 19, 22:02 CST
Resolved -
This incident has been resolved.
Mar 4, 16:10 CST
Monitoring -
We have seen errors subsiding across all endpoints. We will continue to monitor our systems to ensure that there is no recurrence, and will post another update once we confirm the issue has been resolved.
Mar 4, 15:41 CST
Identified -
We are aware of an issue causing elevated errors rates across a few of our endpoints, including /liquidity and /convert_withdraw. Our team has identified the cause of the issue, and are actively working towards a fix. We will provide additional updates as soon as we can.
Mar 4, 14:44 CST
Resolved -
All Solana withdrawals are now successfully processing on-chain.
Mar 4, 12:59 CST
Monitoring -
Our team is aware of an issue affecting the SOL network and is delaying some withdrawals. We will continue to monitor the situation and provide updates if needed.
Mar 4, 09:15 CST