All Systems Operational

About This Site

Welcome to the center for Seed CX's health. Listed below are the various institutional-grade components, applications, and services that keep Seed CX operational.

API Services ? Operational
Web API (REST & WebSocket) ? Operational
FIX Market Data ? Operational
FIX Order Entry ? Operational
Binary Market Data ? Operational
Web Applications ? Operational
Seed Portal ? Operational
Seed Trade ? Operational
Seed Reporting ? Operational
Seed Website ? Operational
Auth0 Multi Factor Authentication ? Operational
Seed Digital Commodities Market - Exchange & Instruments ? Operational
Exchange System ? Operational
BTC/USD ? Operational
ETH/USD ? Operational
BCH/USD ? Operational
LTC/USD ? Operational
PAX/USD ? Operational
TUSD/USD ? Operational
USDC/USD ? Operational
Zero Hash - Settlement & Custody ? Operational
Settlement Service ? Operational
Digital Asset Deposits, Withdrawals and On-Chain Settlements ? Operational
Fiat Deposits & Withdrawals ? Operational
Certification (UAT) Environment ? Operational
Trading ? Operational
Connectivity ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2019

No incidents reported today.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019
Completed - The scheduled maintenance has been completed.
Sep 14, 13:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:15 CDT
Scheduled - We are undergoing network maintenance in our CH2 and NY4 location at this time.

We are working on our VPN termination hardware, and IPSEC tunnels will go down for a short period today as we make changes. Expect all tunnels to be working by this afternoon.
Sep 14, 09:11 CDT
Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
Resolved - Communication to the Trade-API has been restored, and trading via API is fully functional. Seed thanks participants for their patience.
Sep 10, 21:16 CDT
Identified - Seed CX has identified that our Trade-API is rejecting order flow due to a communication issue. We have identified the concern and are working to resolve. We will update participants with more information shortly.
Sep 10, 19:23 CDT
Sep 9, 2019
Resolved - After monitoring the Trade API, we have determined the issue has been resolved.
Sep 9, 21:40 CDT
Monitoring - We've implemented a change to our API to bypass the provider and tested to confirm functionality. We are monitoring the change to confirm full resolution.
Sep 9, 18:37 CDT
Identified - Seed CX has identified that our Trade API is not able to authenticate due to communication issues with authentication provider. We are working with the provider to investigate with urgency. We will update participants with more information shortly.
Sep 9, 17:58 CDT
Completed - The scheduled maintenance has been completed.
Sep 9, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 17:00 CDT
Scheduled - Once all markets are closed and settlement is complete, Seed CX and ZeroHash will be implementing improvements to our settlement and reporting infrastructure. Reports, and settlement details may have delays loading during maintenance, we thank you for your patience during the process.
Sep 9, 15:51 CDT
Sep 7, 2019
Update - The scheduled maintenance has been completed.
Sep 8, 09:10 CDT
Completed - The scheduled maintenance has been completed.
Sep 7, 18:00 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 7, 13:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 13:00 CDT
Scheduled - We are undergoing network maintenance in our NY4 location at this time.

This maintenance will end at 6pm CDT.
Sep 7, 12:58 CDT
Sep 6, 2019

No incidents reported.