Monitoring - A fix has been implemented. We are continuing to monitor but the accounts endpoints and portal are once again returning data successfully.
Dec 8, 19:17 CST
Identified - We have identified a cause for the issue and are working on a fix.
Dec 8, 19:07 CST
Update - The issue also affects certain pages on https://portal.seedcx.com/ as well as API endpoints.
Dec 8, 17:34 CST
Investigating - We have identified an issue with the way in which the Zero Hash accounting system returns balance data. This affects the /accounts endpoint. The underlying data itself is not affected. We are investigating the issue.
Dec 8, 16:43 CST

About This Site

Welcome to the center for Seed CX's health. Listed below are the various institutional-grade components, applications, and services that keep Seed CX operational.

API Services ? Operational
Web API (REST & WebSocket) ? Operational
FIX Market Data ? Operational
FIX Order Entry ? Operational
Binary Market Data ? Operational
Web Applications ? Operational
Seed Portal ? Operational
Seed Trade ? Operational
Seed Reporting ? Operational
Seed Website ? Operational
Auth0 Multi Factor Authentication ? Operational
Seed Digital Commodities Market - Exchange & Instruments ? Operational
Exchange System ? Operational
BTC/USD ? Operational
ETH/USD ? Operational
BCH/USD ? Operational
LTC/USD ? Operational
PAX/USD ? Operational
TUSD/USD ? Operational
USDC/USD ? Operational
Zero Hash - Settlement & Custody ? Operational
Settlement Service ? Operational
Digital Asset Deposits, Withdrawals and On-Chain Settlements ? Operational
Fiat Deposits & Withdrawals ? Operational
Certification (UAT) Environment ? Operational
Trading ? Operational
Connectivity ? Operational
Reporting ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2019
Completed - The scheduled maintenance has been completed.
Dec 7, 19:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 18:00 CST
Scheduled - There will be no deposits/withdrawals of ETH/ERC20 tokens 30 minutes before and after the hard fork at 6:43 PM CST.

More info on the Ethereum Hard Fork can be found here: https://etherscan.io/block/countdown/9069000
Dec 6, 14:02 CST
Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019
Completed - The scheduled maintenance has been completed.
Dec 4, 14:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:15 CST
Scheduled - Scheduled maintenance will be performed on parts of our certification environment. Outages to various parts of the test system are expected.
Dec 4, 10:06 CST
Dec 3, 2019
Completed - The scheduled maintenance has been completed.
Dec 3, 13:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 13:15 CST
Scheduled - We will be pushing some updates to our certification (UAT) environment during this window.
Dec 3, 12:57 CST
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019
Completed - The scheduled maintenance has been completed.
Nov 25, 14:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 12:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 25, 10:26 CST
Nov 24, 2019

No incidents reported.